1) How can I learn more about HOFER?
- at a HOFER booth at apprenticeship fairs
- in a personal interview
- at special information events held at HOFER stores
- at a school presentation
2) What is the earliest time to apply?
The best time to submit your application is after the mid-term marking period in February. We promise to get in touch and will invite you to an interview.
3) What should my application look like?
First impressions count: your application letter is your first contact with HOFER. To qualify for a personal interview, it is particularly important to leave a good impression. In reviewing your application, we look for proper grammar, clear and factual language and well-considered structure. Our tip: carefully read your application one more time and be sure to upload all required documents (application letter; curriculum vitae; current, professional photo; school and work certificates).
4) What is the best way to prepare for my interview and what should I expect?
Your interview is your first personal contact with HOFER. The meeting is held to help your Area Manager learn more about your strengths, personality and motivation to become an apprentice.
The best way to leave a positive impression is to be informed about HOFER and the tasks of your chosen apprenticeship profession beforehand. We also look for proper attire and appreciate timeliness.
5) When will my apprenticeship at HOFER begin?
Your apprenticeship starts in September, or a little later in exceptional cases.
6) Can I work in a store near me?
We make sure you can complete your apprenticeship with HOFER close to your residence to help you avoid long commutes to your store. Please note that not every store may be accepting apprentices or that apprenticeship openings may already be taken.
7) Will HOFER give me a free pass to use public transport as an apprentice?
As an apprentice, you are entitled to cost subsidies to ride public transport to your place of work and to vocational school. You can apply for a public transport pass by completing a form and paying your deductible. We will provide the necessary documents during the hiring process.
8) Does HOFER offer apprenticeships in administrative positions?
Due to the decentralised structure of HOFER, most apprentices are trained to become retail specialists in our stores. To learn whether there are apprenticeship openings to become an administrative specialist in the Corporate Offices or in one of the six regional offices, take a look at our Job search.
9) Will there be multiple apprentices in my store?
We deliberately train no more than two apprentices per store to ensure the highest quality of our professional training. This gives your trainer – the Store Manager who is primarily responsible for your hands-on training – sufficient time to work with you.
10) What are my working hours as an apprentice?
As an apprentice, you will work 38.5 hours per week (including vocational school); your daily work schedule will not exceed 8 hours. The exact working hours will differ by store. Your earliest possible starting time is 6am (7am on Mondays) and the latest closing time is 8pm. In addition to Sundays, you will have one day off a week. You may be scheduled to work every other Saturday, but your shift must end by 6pm at the latest.
11) What will be my responsibilities in the store as an apprentice?
Your tasks depend on the professional responsibilities for retail specialists and will increase in every apprenticeship year. During the first apprenticeship year, you will be expected to familiarise yourself with the store and the product assortment, to learn proper warehouse storage and the right handling of operational equipment. Your main responsibilities will be tasks associated with appealing product presentation and control activities (e.g. checking product expiration dates). In your second apprenticeship year, you will be trained to use our modern scanner tills. You will also handle typical store operations activities such as accepting goods deliveries or till accounting. In the third apprenticeship year, your daily tasks will include ordering and receipts, proper processing of complaints, staff scheduling, and other responsible office activities. As a committed apprentice, you will be able to independently lead the store team on an hourly or daily basis by the end of your apprenticeship.
12) Can I attend additional training parallel to my apprenticeship in the store and vocational school?
You will spend multiple days in the regional office every year to get more in-depth insights into the processes of a retail company. This will involve learning more about various departments such as Buying, Accounting or Logistics.
You will also attend one week of training in a group with other company apprentices. This will involve skills that are relevant for your training (for example, store decoration). In addition, your store will continuously offer employee training sessions, which you of course are welcome to attend. Contents range from proper lifting and carrying to food safety regulations.
13) How often will I attend vocational school?
Depending on your home state, you will either attend vocational school continuously or in blocks. With a continuous classroom schedule, your first year of apprenticeship will include two days of school, while you will attend school one day a week during your second and third year of apprenticeship. If you are on a block schedule, you will attend vocational school once a year for about 8-12 weeks. Our company will cover the cost of living in a boarding school if necessary.
14) What classes would I take in vocational school?
Many of your vocational school classes will be associated with your retail specialist career. For example, you will attend classes in accounting, business English as well as sales and marketing.
15) Do apprentices get holidays?
Yes, as an apprentice you are entitled to five weeks of holiday per year. Two of these weeks can be taken continuously in the summer. You are required to attend all vocational school sessions. The vocational school break schedule is the same as for all other public schools.
16) Can I earn a school-leaving certificate as an apprentice at HOFER?
HOFER can assist you with combining your apprenticeship with a school-leaving certificate. As an option, you can complete part of your school-leaving certificate parallel to your apprenticeship and then take your final examinations after completing your training. These courses are offered by WIFI, BFI and others. Your supervisors can individually discuss with you which model of preparation for your school-leaving certificate is the best fit for you. Your Store Manager will take your classes into account when scheduling your working hours.
17) Can I continue to work and be promoted at HOFER after my apprenticeship?
Starting your career with an apprenticeship is not uncommon in our company: Depending on your development path, you can contribute your talents in the store team or as a Store Manager.
18) Am I allowed to wear piercings?
Small earrings and nose studs are permitted, but other visible piercings are not allowed for safety reasons.
19) How can I best prepare for my interview and what does it involve?
The personal interview is designed to get an authentic impression of your personality. We aim to have a positive, informative conversation with you. Once we receive your application materials, we will promptly notify you of your application status.
You want to be a well-prepared candidate? This section contains helpful Application tips .
20) Is there a particularly good time to apply?
The best time to apply is whenever you’re ready!
Check out our general FAQs!